Please read the following important terms and conditions before you buy any of our online training courses or access or download any online learning materials (‘digital content’) from us.

If you do not agree to these terms you must not continue with the purchase.

Summary of some of your key rights:

This contract sets out:

• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

In this contract:

• ‘We’, ‘us’ or ‘our’ means Butterfly Touch Therapies Limited and
• ‘You’ or ‘your’ means the person buying the digital content from us

If you don’t understand any of this contract and want to talk to us about it, please contact us by:

• e-mail: marie@butterflytouchtherapies.com emails will be responded to within 48 hours of receipt; or
• telephone: +44 7712 703753

Who are we?

• Introduction
  • We sell online training courses and learning materials (‘digital content’) which you access and complete online.
  • If you buy digital content from us you agree to be legally bound by this contract.
  • You may only buy digital content from our site for your own personal learning (unless you are an employer purchasing the digital content for your employees).
  • This contract is only available in English. No other languages will apply to this contract.
  • When buying any digital content you also agree to be legally bound by:
    • our Website Terms and Conditions and any documents referred to in them; and
    • extra terms which may add to, or replace some of, this contract. We will contact you to let you know if we intend to do this by giving you one month’s notice.

All these documents form part of this contract as though set out in full here.

• Purchasing digital content from us
  • Below, we set out how a legally binding contract between you and us is made.
  • You place an order for digital content by registering for the digital content on our website via the registration form and making a successful payment to us for the price of the digital content. Please read and check your registration form carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us. In any event, before you place your order you must check that the hardware and software requirements of your computer or device mean that you can download and/or access the digital content. To experience the best performance, we recommend using more up to date versions of operating system. We recommend the use of Google Chrome or Safari browser to access the course.
    • When you place your order at the end of the online purchase process (eg when you click on the ‘pay now’ button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
    • We may contact you to say that we do not accept your This is typically for the following reasons:
      • we cannot authorise your payment; or
      • there has been a mistake on the pricing or description of the digital content.
    • We will only accept your order when we email you to confirm this (Confirmation Email). At this point:
      • a legally binding contract will be in place between you and us; and
      • the digital content will be accessible immediately.
    • No right to cancel this contract once you have accessed the digital content
      • When you buy the digital content you have no right to cancel this contract if you access the digital content.
      • If you do not access the digital content, then this contract can be cancelled and you can request a refund within 14 days from the date of purchase. Cancellation and refund requests should be notified in writing to us, by emailing: marie@butterflytouchtherapiestraining.com. Any refund will be subject to the deduction of an administration charge, this charge will not exceed £25.00. We will issue the refund within 5 working days of your written request.
    • Permission to use the digital content
      • When the digital content is made accessible to you, you will not own it. Instead we give you permission to use it (also known as a ‘licence’) for the purpose of you using it according to this contract.
      • The digital content:
        • is accessible by you for 30 days duration, beginning from the date you purchase the course;
        • may be used/accessed by one user only (unless you require a multi-user licence);
        • may not be:
          • copied by you;
          • changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it);
          • combined or merged with, or used in, any other computer program;
          • distributed or sold by you to any third party; and
        • contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
      • except where you have permission to use the digital content under this clause 2, you will not obtain any rights of ownership or other rights (of whatever nature) in the digital content or in any copies of it.
    • Payment
      • We use a third party payment service providers PayPal and Stripe to take payment.
      • The following credit cards and debit cards are accepted: Switch/Maestro, Visa, Visa Electron, MasterCard and Paypal.
      • The price of the digital content:
        • is in pounds sterling (£)(GBP); and
        • includes VAT at the applicable rate;.
      • Nature of the digital content
        • The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that the digital content:
          • is of satisfactory quality;
          • is fit for purpose; and
          • matches its description.
        • We must provide you with digital content that complies with your legal rights.
        • When we supply the digital content:
          • we will use all reasonable efforts to ensure that it is free from defects; viruses and other malicious content
          • we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our website; and
          • you acknowledge that there may be minor errors or bugs in it.
        • Faulty digital content
          • Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of this contract. They are a summary of some of your key rights.
          • Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
          • Please contact us using the contact details at the top of this page, if you want:
            • us to repair the digital content;
            • us to replace the digital content;
            • a price reduction; or
            • to reject the digital content and get a refund.
          • To avoid faults happening, you must:
            • install any fixes as soon as reasonably possible after we tell you that they are available to be downloaded; and
            • use it only on the recommended third party software and equipment set out in the guide to its use or on our website.
          • End of the contract
            • If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
          • Limit on our responsibility to you
            • Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for:
              • losses that:
                • were not foreseeable to you and us when the contract was formed; or
                • that were not caused by any breach on our part
              • business losses; and
              • losses to non-consumers
            • PLEASE NOTE THE DIGITAL CONTENT AND SUPPORTING MATERIALS ARE PREPARED SOLELY FOR EDUCATION AND TRAINING PURPOSES AND NOT MEANT TO BE USED, TO DIAGNOSE OR TREAT ANY MEDICAL CONDITION, INCLUDING ANY CANCEROUS DISEASES. PRESENTERS, AUTHORS AND BUTTERFLY TOUCH THERAPIES LIMITED WILL NOT ACCEPT RESPONSIBILITY FOR LOSS HOWSOEVER OCCASIONED TO ANY PERSON OR PERSONS ARISING FROM ANY RELIANCE INCLUDING RELIANCE ON ANY CONTENT FOR THE PURPOSES OF GIVING ADVICE, OR TREATMENT, TO THIRD PARTIES.
          • Disputes
            • We will try to resolve any disputes with you quickly and efficiently.
            • If you are unhappy with:
              • the digital content;
              • our service to you; or
              • any other matter;

please contact us as soon as possible.

• If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.
• The laws of England and Wales will apply to this contract.

• Third party rights
  • No one other than a party to this contract has any right to enforce any term of this contract.