Frequently Asked Questions

Please find below the most commonly asked questions by our users. Use this section to find instant solutions to top issues and common problems. If you can’t find the answers you are looking for here then please contact us at help@butterflytouchtherapiestraining.com

How long will the course take to complete?

Approximately the course will take between 8 and 12 hours to complete depending on whether you have subscribed to one or more of the therapies.

You will have access to complete the course for either 30, 45 or 60 days from the date of purchase.

What prerequisites are required to complete the oncology training and receive my CPD certificate?

The oncology courses are CPD accredited by UK & Australian National Therapy Associations CThA, FHT, AoR & RAoA for qualified professional therapists.  

The standards for professional practice are set by the national therapy associations along with the Complementary Therapy Healthcare Council (CNHC), who are an organisation that regulates complementary healthcare practitioners. 

The CNHC’s purpose is to protect the public by providing a voluntary register of complementary health practitioners and setting professional industry standards. 

Prerequisite for Massage is: Level 3 Diploma –  (please note that online training to a level 3 diploma is not accepted as meeting professional standards.)

Prerequisite for Reflexology is: Level 3 Diploma –  (please note that online training to a level 3 diploma is not accepted as meeting professional standards.)

Prerequisite for Reiki is: Level II Attunement –  (please note that online training to a level II attunement is not accepted as meeting professional standards.)

Further information on qualifications and CPD certification can be found here.

Before enrolling, if you have any doubts about your initial training please contact Marie for clarification at: marie@butterflytouchtherapiestraining.com 

Will I receive CPD or CPT Credits when I complete this course?

The training is accredited by CThA, FHT and the AoR. The FHT award 10 points of CPD credits, the CThA award their maximum points of 10 CPD credits and the AoR awards 14 CPD credits. Please speak with your therapy association as this can vary and be awarded according to the hours relevant to learning.

What proof of my qualifications do I need to send?

In order to receive your CPD certificate in either Reflexology, Reiki or Massage and upon completion of the training you are required to email a copy of your relevant qualification(s) to marie@butterflytouchtherapiestraining.com

Further information on qualifications and CPD certification can be found here.

I am not a therapist but a healthcare professional working in cancer care can I do this course?

Yes. This training course is suitable for all professionals working within a cancer care setting. The course will provide guidelines and best practices for complementary therapy services within an integrated healthcare setting.

What certificate will I receive as a healthcare professional?

Upon successful completion of your course, you will receive a CPD Certificate in your chosen therapy modality.

Please note:

  • CPD certification is not a practitioner qualification.
  • CPD certification does not provide insurance eligibility on its own.
  • Professional therapy qualifications remain a separate requirement for practice.

Many professional bodies recognise CPD learning as part of ongoing professional development requirements, although acceptance varies between organisations.

Further information on CPD certification can be found here

My training is from overseas and not UK qualifications. Will I receive a CPD certificate?

Yes you will receive a CPD certificate in the modality you complete the training. 

If your qualifications were gained outside the UK, we ask that you can demonstrate your training is recognised for professional practice within your own country.

You should:

  • Hold appropriate insurance
  • Meet your national professional standards
  • Be eligible to treat members of the public professionally

Before enrolling, we recommend checking with your local professional association and insurer regarding oncology-related therapy training requirements.

You may also be asked to provide:

  • Copies of your qualifications
  • Evidence of professional membership
  • Proof of insurance where applicable 

Please note if you are not a qualified professional therapist that:

  • CPD certification is not a practitioner qualification.
  • CPD certification does not provide insurance eligibility on its own.
  • Professional therapy qualifications remain a separate requirement for practice.

Many professional bodies recognise CPD learning as part of ongoing professional development requirements, although acceptance varies between organisations.

Further information on CPD certification can be found here

If I enrol for all three therapies will I receive individual certificates or combined?

Yes, you will receive an individual certificate relevant to the modality you have completed the training in. If you have completed Reflexology, Reiki and Massage you will receive a certificate in each one.

Is this training all theory based? Will there be practical elements?

This training is designed as a multi mode training program. There are five parts to the course. You will be required to pass each section in order to move on to the next part. You can however, re-take the section if you have not achieved the 100% pass rate, as many times as required.

Within each part the learning objectives are shown prior to the section; you will be able to print off a work booklet to record information for your portfolio along with practical and theory hand-outs. There are also voice-overs along with audio’s of patients’ experiences; case studies and assessments in the form of questions with true/false, multi-choice answers and mix and match conditions for each section. 

In the final part of the course you will access video’s demonstrating dealing with stressed patients; how to position patients, appropriate touch and pressure, subtle connecting and listening to the patient’s system, reflexology techniques, reiki techniques and massage techniques. At the end of each video there will be assessments. These will all also have practical hand-outs for you to add to your portfolio.

Do I need to buy any additional learning material?

You do not have to buy additional learning materials. However, it would be beneficial for your future reference and practice to buy a clip folder and dividers to create a portfolio for the workshop booklets provided in each section, along with the theory and practical hand-outs throughout the course.

Are exams included?

You will be assessed throughout each section. The assessments are varied and are in the form of multiple choice questions, true/ false questions and mix and match options.

You will be required to pass each section in order to move on to the next part. You can however, re-take the section if you have not achieved the 100% pass rate, as many times as required.

Can I access the course after completion?

Unfortunately we cannot keep the system open for access permanently,  Registration for 1 therapy is 30 days access; two therapies is 45 days access and for 3 therapies is 60 days access.

At the end of the training you will have created a portfolio of evidence as well as handouts and diagrams for the theory and practical. If you complete your training before your allocated time you will be able to go back over the course to listen to audios and watch videos. 

Unfortunately we cannot extend your time to do this if your end date has finished. 

I have completed the course how do I receive my certificate?

We will email you a copy of your certificate within 10 days of completion of the course – ONLY if you have provided the required proof of your qualification(s).

How can the course enhance my career options?

Upon successful completion of the e-learning course – you will receive a CPD certificate and relevant points towards your professional development.

Additionally if you meet the course prerequisite requirements – you will receive an individual certificate specific to the course you have completed. You will also be eligible to apply for insurance that will allow you to practice the relevant therapy(s) for patients diagnosed with cancer.

Can I get a refund?

Yes, you can receive a refund within the first 14 days of payment, however once the course is accessed you are unable to receive a refund. Please look at the terms and conditions.

What are your Terms and Conditions?

Visit our Terms and Conditions page for more details.

If I have questions who do I contact?

If you have technical problems contact: help@butterflytouchtherapiestraining.com

If you have a problem relating to the learning material contact: marie@butterflytouchtherapiestraining.com 

Can I join the Butterfly Touch Therapies Training Oncology Register?

The Oncology Register is available to therapists who meet recognised professional practice standards within their own country and have completed the required oncology training.

We are proud to support therapists from around the world who are committed to delivering safe, evidence-informed cancer care.

Will I be able to access insurance to treat people with cancer?

Insurance is available to therapists who meet recognised professional practice standards and who have completed the required oncology training within the UK and in Australia. Insurers are:

In UK:

Balens

Hiscox

Holistic Health

Westminster Insurance

Alan Boswell (only to AoR members)

In Australia:

A.J. Gallagher

We recommend you contact your insurance company to check that you can add the Oncology CPD training to your current policy before enrolling.

What are the minimum technical requirements?

  • Recommended web browsers:  

     

    Google Chrome 30.0, Mozilla Firefox 25.0, Safari 6, Microsoft Internet Explorer 9 (IE 10 required for drag and drop of files from outside the browser into Moodle).

    IE8 and Safari 5 are no longer fully supported. They should still work but they are not tested regularly and there might be some problems. Like most of the world’s Web sites and browser producers, we encourage you to keep your browsers current to improve security and functionality. (For example see what Google is doing.)

    IE6 and IE7 are not recommended for Moodle at all. You will encounter difficulties trying to use those old browsers in today’s Internet.

 

  • Software required for viewing multimedia resources:  Flash and Java
  • Speakers required to head multi-media content
  • PDF reader required for viewing articles
  • Pop Ups need to be enabled

PDF Reader

To be able to read and open the PDF files you need to install Adobe Acrobat Reader. 

Can the course be viewed on mobile devices?

The website works on mobile devices but the videos and PDFs can not be downloaded. For for best experience the course is best viewed on laptop or desktop computers.

Contact Us

Butterfly Touch Therapies Limited- a company incorporated in England and Wales under number 11194385 whose registered office is at:

67 Duke Street,
Darlington,
Co. Durham
DL3 7SD UK

Email: marie@butterflytouchtherapiestraining.com

All Courses Accredited By:

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